Audi is a member of the Volkswagen Group and is located in Ingolstadt, Bavaria, Germany. The origins of the company date back to engineer August Horch (and Audiwerke), which along with manufacturers DKW and Wanderer, led to the foundation of Auto Union in 1932. The modern era of Audi began in the 1960s when Auto Union was acquired by Volkswagen from Daimler-Benz. The four rings of the Audi logo represent Horch, Audi, DKW, and Wanderer. The name Audi is based on the Latin translation of August Horch’s surname. “Horch,” meaning “listen” in German, becomes “Audi” in Latin. Here’s an informative video on the Audi Quattro story;
As VW’s big brother, our enthusiasm for Audi’s was a natural progression for Matrix Integrated. Audi started bringing in performance models to the USA with the UrS4, patterned after their rallying and touring car championships. However, it wasn’t until the B5 S4 2.7T arrived in 2000 when we started seeing a large flood of interest in both performance, maintenance and repair-related Audi work. Over the years, Audi has continued to lead with innovations in German engineering and performance, bringing the famed RS models into the Audi lineup; RS2, RS3, RS4, RS5, RS6, RS7, R8. We are honored to be able to work with such advanced vehicles which are also forerunners in safety, ergonomics, aesthetics and understated luxury.
I really appreciated the customer service I received when I had a coolant sensor malfunction. Pete's over the top customer service allowed me to complete my weekend plans that otherwise would have had to be cancelled. Thanks so much. You guys are always so great!
I wanted to say thanks for all the help and advice over the years - I remember telling you when I first came in that I own an Audi, but I couldn't really afford one, and that's been pretty accurate. I really appreciate all the times you've heard me out over the phone as I've tried to reconcile this or that. Your shop is top-notch and when added to your good natured and honest dealings it makes it easily one of the best shops I've ever frequented. I will definitely recommend you to friends in need.
I appreciate your knowledge and professional service - great customer service as well. I am glad to be doing business with such a dedicated staff. It is wonderful having you in the neighborhood!
All good here! Thanks for checking in. You guys have been a great option for my Porsche SUV, and look forward (hopefully not too frequently.. 🙂 ) to working with you in the future.
Pete, it's a totally different Porsche than the one I dropped off. Amazing! Can't thank you and George enough! I'll write more soon, but right now I need to get back on the road.
Jeremy, Thanks for everything, it’s really nice to see a shop that has a customer-centric approach. Best communication and customer service I have seen from a shop to date.
Hi Jeremy, All is well. I’m very happy with it and everything seems to be working like it’s supposed to. The drive back home to Indiana was a blast. I have so much torque that the sunroof shade slides open when I leave a stop light/sign under normal acceleration! Thanks for all your help,
Jeremy, Thanks again for fitting in the install on such short notice. I greatly appreciate the level of customer service you’re showing for myself as well as other customers. I was just talking to Tim today about how you’ve gone about dealing with us and both had nothing but great things to say. Thanks!
You guys have some of the most neat, professional workmanship I’ve come across.
I had Stasis Tracksport’s installed. Jeremy made sure I was informed of every little detail regarding install and setup. Car now corners like it was glued to rails. Matrix has a top notch facility and has great guys running and working the shop. Jeremy is an excellent contact and Matrix’s labor rate is great compared to some other tuners out there. A++++ for Matrix.